Our Place’s strongest documented strength is beautifully designed, versatile cookware and appliances that many owners love using. It holds a 4.3 TrustScore from 5,054 Trustpilot reviews, with 75% five-star. A U.K. buyer said his Titanium Always Pan Pro showed “absolutely no signs of sticking with any dish,” a U.S. owner said of her Always Pan that “the non stick is excellent,” and a Canadian buyer said, “I cannot rave about the wonder oven enough.” Our Place is a U.S. cookware brand known for the Always Pan, a multi-function pan designed to replace several pieces of cookware. It now sells ceramic and titanium nonstick pans, the Perfect Pot, cast iron and carbon steel pieces, bakeware, glassware, dinnerware and countertop appliances like the Wonder Oven and Dream Cooker. What sets it apart is design: color-coordinated, multi-function pieces marketed as non-toxic and free of PFAS (“forever chemicals”), sold as stylish kitchen sets.
Pricing on the U.S. site includes the Always Pan 2.0 (ceramic nonstick) at about $135, the Large Always Pan at about $159, the Titanium Always Pan Pro at about $179 to $199, and the Titanium Large Always Pan Pro at about $199 to $219. The Wonder Oven Pro (an 8-in-1 air fryer and toaster oven) is about $325 to $349. A 13-piece Always Pan and Perfect Pot set is valued at about $518 before discounts, and the 5.5-quart Perfect Pot is oven-safe to 450°F. Amazon regularly discounts Our Place items by roughly 16% to 27%. Our Place replies to 99% of negative Trustpilot reviews, typically within a week.
The honest caveat: 12% of reviews are one-star, and the main complaint is that nonstick performance fades. One U.K. owner said her pan, “hardly used but now every thing sticks,” and a U.S. buyer said Our Place refused to send a replacement seal for a Dream Cooker: “They would not send it even though the pot is under warranty!”
Quick Highlights
✅ 4.3 TrustScore from 5,054 Trustpilot reviews, with 75% five-star
✅ Iconic multi-function design that replaces several pans
✅ Ceramic and titanium nonstick lines, marketed as PFAS-free
✅ Titanium Always Pan Pro performs well for many: “no signs of sticking”
✅ A popular Wonder Oven air fryer and toaster oven
✅ Coordinated colors and attractive kitchen sets
✅ Replies to 99% of negative reviews, typically within a week
✅ Fair fixes for some: “Our Place did the right thing on all levels”
✅ Fast replacements: “OP replaced it right away”
✅ Non-toxic positioning appreciated by buyers
✅ Perfect Pot is oven-safe to 450°F
✅ Frequent sales on the brand site and Amazon
❌ Nonstick wears or sticks for many owners within months to a year
❌ Titanium pans can still need oil and be hard to clean, according to some reviewers
❌ Handles get hot, according to one buyer
❌ Replacement parts can be hard to get, even under warranty
❌ Some promised follow-ups never happen, according to buyers
❌ Premium prices compared with standard nonstick pans
❌ Products made in several countries, which some buyers want disclosed more clearly
Why Trust This Review
We analyzed Our Place’s Trustpilot profile (5,054 reviews, a 4.3 TrustScore, 75% five-star and 12% one-star, with a 99% reply rate to negative reviews) and its official pricing on U.S., Canadian, U.K. and Australian sites, plus Amazon sale coverage. Note that Our Place invites reviews and has a paid Trustpilot subscription. GlossGirly has no commercial relationship with Our Place that affects this verdict. Kitchen safety note: cook on low to medium heat with ceramic nonstick, avoid aerosol cooking sprays (which can damage ceramic coatings), use oven mitts on hot handles, and follow each product’s maximum oven temperature.
Full Review Breakdown
Design, Versatility and Materials
Our Place’s appeal starts with design. The Always Pan combines a deep pan, steamer basket, spatula and lid in one piece, intended to replace several traditional pans. The Perfect Pot does the same for stockpots and roasting. Products come in coordinated colors and look good on the stove, which is a big reason they’re popular as gifts. The range now includes the ceramic nonstick Always Pan 2.0, a Titanium Pro line (titanium nonstick marketed as PFAS-free and more durable), cast iron and carbon steel pieces, bakeware, glassware and dinnerware. Buyers repeatedly say they appreciate the non-toxic positioning. Some reviewers want more transparency about manufacturing, since Our Place produces goods in several countries, including the U.S., Thailand, China, India, Morocco and Mexico, according to one reviewer citing the brand’s website.
Nonstick Performance and Durability
Nonstick durability is Our Place’s biggest weakness. Many owners say the ceramic Always Pan worked well at first, but food began sticking within months to a year, and some found it difficult to clean. One buyer said food stuck after just two uses despite trying different heat levels and amounts of oil. That’s common for ceramic coatings, which gradually lose slickness, especially at high heat or with aerosol sprays. The Titanium Pro line gets better feedback from some owners, including one who cooked steak, eggs and an omelet with no sticking. But others say titanium pans still need oil, stick, and are hard to clean. One buyer also said handles get very hot on the hob. Our advice is to treat ceramic nonstick as a semi-consumable, cook on low to medium heat with a little oil or butter, avoid sprays, and hand-wash gently.
Appliances and Other Products
Our Place’s appliances are among its best-reviewed products. Owners love the Wonder Oven and Wonder Oven Pro for air frying, toasting and baking, and one buyer said she stopped using her regular oven entirely. Another called the toaster oven and air fryer easy to clean. Other products get mixed feedback. A carbon steel wok arrived warped, but Our Place replaced it and credited the price difference after a sale. The Essentials Griddle Pan Set was too large for one buyer’s oven. A Dream Cooker owner couldn’t get a replacement seal under warranty without returning the whole unit. A glassware buyer reported chips and cracks within two years. Overall, appliances seem to deliver strong value, while some accessories and specialty pieces are less consistent.
Customer Service, Price and Value
Customer service experiences vary. Many buyers describe quick, fair resolutions, such as lost shipments replaced, defective products swapped, and a warped wok replaced with a price adjustment. Our Place replies publicly to nearly all negative reviews. But several reviewers say promised follow-up emails never arrived, and one couldn’t get a simple replacement seal. On price, Our Place is premium: about $135 for the ceramic Always Pan 2.0, $179 to $219 for titanium pans, and $325 to $349 for the Wonder Oven Pro. Frequent sales and Amazon discounts help. Value depends on what you buy. The Wonder Oven and titanium pieces seem to justify their prices for many owners, while ceramic nonstick pans can feel expensive if they lose performance within a year.
Best Products Worth Buying
The Titanium Always Pan Pro is Our Place’s upgraded multi-function pan, with titanium nonstick marketed as PFAS-free and more durable than ceramic, plus a heat-tolerant spatula. One owner reported no sticking with steak, eggs and omelets using only a light spray of oil. It’s best for cooks who want Our Place’s design with more durable nonstick. Results vary, so follow the care instructions, use a little fat, and avoid very high heat.
The Wonder Oven Pro is an 8-in-1 countertop air fryer and toaster oven, and it’s one of Our Place’s most praised products. Owners say it’s versatile enough to replace a full-size oven for many tasks and easy to clean. It’s best for small kitchens, quick weeknight meals and anyone wanting to cut oven use. Leave space around it for ventilation, and keep it away from cabinets and curtains while it’s in use.
The ceramic Always Pan 2.0 is the original multi-function pan, combining a deep pan, steamer basket and lid in one. Many owners love the size, design and easy cleanup at first. It’s best for everyday cooking in small kitchens and as a stylish gift. Expect the ceramic nonstick to fade over time. Cook on low to medium heat, avoid aerosol sprays, and hand-wash gently to extend its life.
The Perfect Pot is a multi-function pot for pasta, soups, braises and baking, oven-safe up to 450°F, with a roasting rack and steamer. It’s best for one-pot meals and smaller kitchens. Like other ceramic-coated pieces, keep heat moderate and avoid metal utensils. It’s often discounted in Always Pan and Perfect Pot bundles.
What Customers Actually Think
“Customer service is great; they mean what they say.” — Surendar Thukral, Trustpilot reviewer (United Kingdom, 5 stars, Our Place kitchen items)
“Responded quickly but took care of the problem fairly and immediately.” — Wim Vermeulen, Trustpilot reviewer (Canada, 5 stars, Our Place purchase)
“Very easy to navigate website.” — Amina Said, Trustpilot reviewer (United Kingdom, 5 stars, Gift purchase)
“The handles get so hot you can barely pick them up.” — GN, Trustpilot reviewer (United Kingdom, 1 star, Pan set)
“The only thing these pans are good for are causing arguments.” — Ian, Trustpilot reviewer (Turkey, 1 star, Titanium Always Pans)
Is It Worth It?
Our Place is worth it for shoppers who value stylish, multi-function cookware and a well-reviewed countertop oven, especially the Wonder Oven and Titanium Always Pan Pro. Buy during sales, cook on low to medium heat with a little fat, avoid aerosol sprays, and treat ceramic nonstick as a piece that will eventually lose its slickness. If long-lasting nonstick is your top priority, compare with stainless steel or other brands.
Competitors Table
Feature | Our Place | HexClad | Made In | Caraway | GreenPan | Okura |
Signature item | Always Pan, Wonder Oven | Hybrid stainless/nonstick pans | 5-ply stainless, carbon steel | Ceramic nonstick sets | Ceramic nonstick | Check site |
Example price | Always Pan 2.0 about $135, Titanium Pro about $179–$199 | Check site | 10″ pan about $139 | Check site | Check site | Check site |
Nonstick type | Ceramic and titanium | Hybrid | Stainless, PTFE nonstick | Ceramic | Ceramic | Check site |
Trustpilot score | 4.3 (5,054 reviews) | 4.6 (about 7,300 reviews) | 3.7 (203 reviews) | Not checked | Not checked | 4.2 (about 1,300 reviews) |
FAQs
Is the Our Place Always Pan worth it?
Many owners love its design and versatility, but ceramic nonstick often loses slickness within months to a year with regular use.
Is the Titanium Always Pan Pro better than the ceramic Always Pan?
Some owners report better nonstick performance and durability, though others still find titanium pans sticky without oil.
Is Our Place cookware non-toxic?
Our Place markets its titanium line as PFAS-free and positions its range as non-toxic.
How do I keep my Always Pan nonstick?
Cook on low to medium heat, use a little oil or butter, avoid aerosol sprays, and hand-wash gently.
Is the Wonder Oven good?
Owners praise it as a versatile air fryer and toaster oven that can replace a full-size oven for many tasks.
Final Verdict
Our Place makes some of the most attractive, versatile cookware and countertop appliances available. The Always Pan’s multi-function design, the Titanium Pro upgrade and the Wonder Oven have won thousands of fans, reflected in a 4.3 TrustScore and 75% five-star reviews, and its team resolves many problems quickly.
The main drawback is nonstick durability, with many owners saying ceramic pans stick within a year and some titanium buyers reporting the same. Add premium prices, occasional parts and follow-up problems, and buyers should go in informed. Choose titanium or the Wonder Oven for the best value, follow care instructions closely, and buy on sale. For design-minded cooks, Our Place is a solid, cautiously positive recommendation.
Scorecard
Category | Score |
Design | 9.2/10 |
Versatility | 9.0/10 |
Appliances (Wonder Oven) | 8.5/10 |
Non-Toxic Materials | 8.5/10 |
Customer Service | 7.5/10 |
Price & Value | 6.8/10 |
Warranty & Parts Support | 6.0/10 |
Nonstick Durability | 5.5/10 |
