Introduction
Musician’s Friend is one of the largest and most established online retailers of musical instruments, equipment, and accessories. Founded in 1983 by Rob and DeAnna Eastman as a mail-order business, the company has since become a household name in the music industry. Today, it is part of the Guitar Center family of brands and offers musicians worldwide a wide product selection, competitive prices, and reliable customer service.
Musician’s Friend is distinguished by its extensive product catalog—from guitars, drums, keyboards, and orchestral instruments to professional audio equipment, recording devices, and DJ tools. Whether you’re a beginner learning your first instrument or looking to set up a professional studio, Musician’s Friend offers you everything you need from a single source.
Brand Mission
Musician’s Friend’s mission is to inspire and support musicians of all levels by making high-quality equipment accessible. Our approach is based on three core values:
Selection – We offer one of the world’s largest catalogs of musical equipment.
Service – Expert advice, customer support, and reliable warranties.
Value – Competitive prices, regular discounts, and reward programs make the equipment more affordable.
The company also invests in the music community by supporting educational programs and offering financing options to help musicians pursue their craft without financial hurdles.
Musician’s Friend offers a wide selection of guitars, from acoustic and electric guitars to basses. Brands include Fender, Gibson, PRS, Ibanez, and Taylor. We also carry boutique and entry-level brands, offering a suitable selection for every budget and skill level. Customers especially appreciate our “Super Deals of the Day,” where premium guitars are often offered at heavily discounted prices.
The retailer offers guitar and bass amplifiers from brands like Marshall, Orange, and Fender, as well as a wide selection of pedals and multi-effects units. From small practice amps to stadium-ready stacks, Musician’s Friend caters to all needs.
Drummers will find everything from complete acoustic drum kits to electronic drum sets, cymbals, hardware, and percussion accessories. Brands like DW, Roland, Zildjian, and Yamaha are represented. The range also includes hand percussion and marching instruments.
Highlights
One of the world’s largest catalogs for musical instruments and accessories
Partnerships with leading brands across all categories
Frequent special offers, promotions, and the “Super Deal of the Day”
Wide range of financing and reward programs
Strong customer service and warranties
For musicians of all levels – from beginners to touring professionals
Pros and Cons
Pros:
Huge selection of musical accessories for every category
Competitive prices with regular offers and discounts
Rewards program for loyal customers
Financing options make premium accessories more accessible
Expert customer service with 24/7 support
Used equipment and opened packaging for price-conscious shoppers
Cons:
Because we are part of a large chain, service may feel less personal than in boutiques.
Delivery times may vary depending on inventory.
Some users report mixed experiences with returns or exchanges.
High-demand items may sell out quickly.
Beginners can feel overwhelmed by the sheer variety of products.
Customer Reviews
Customer reviews for Musician’s Friend are consistently positive. Many praise the wide selection and attractive prices. Customers appreciate the frequent discounts, especially the “Super Deal of the Day,” which often offers equipment at unbeatable prices.
Musicians also highlight the convenience of one-stop shopping, stating that they can purchase everything from strings and picks to complete studio setups in one order. Professional buyers appreciate the availability of high-quality brands and professional audio equipment.
Some reviews note occasional customer service issues with returns or delayed deliveries of backordered items. However, most customers report that Musician’s Friend resolves issues quickly and the warranty services provide peace of mind.
FAQs
Does Musician's Friend offer financing?
Yes, they offer financing options through partners like Synchrony Financial, which makes purchasing expensive items easier.
What is the "Super Deal of the Day"?
It’s a daily promotion where a product is heavily discounted for 24 hours.
Does Musician's Friend sell used gear?
Yes, you’ll find discounted, guaranteed gear in the used and opened section.
Is Musician's Friend the same as Guitar Center?
Yes, Musician’s Friend is part of the Guitar Center family but operates as a separate online retailer.
What is the return policy?
Most items can be returned within 45 days, but restrictions apply to software and clearance products.
Final Verdict
Musician’s Friend has established itself as a go-to resource for musicians of all levels, offering an unmatched product selection, competitive pricing, and reliable customer service. From beginners looking for their first guitar to professional producers outfitting a recording studio, the brand offers a wide selection of high-quality gear at affordable prices.
While shipping or return issues may occasionally occur, the combination of a large inventory, financing options, and frequent sales makes Musician’s Friend one of the best online retailers for music equipment. For anyone passionate about making, performing, or recording music, Musician’s Friend is a reliable companion on this journey.
