SAME Los Angeles makes swimwear that stops you mid-scroll. The cuts, the fabrics, the general vibe of wearing something that looks like it belongs on a yacht off Positano rather than your apartment pool — the brand has a genuinely distinctive visual identity.
That visual identity has built a real following. It’s also attracted a pattern of frustrated buyers who paid premium prices and couldn’t get basic customer service when something went wrong.
Both things are simultaneously true. Here’s the full picture.
Quick Highlights
- ✅ Premium Italian fabrics — suede-style, metallic, textured materials that genuinely feel elevated
- ✅ Handcrafted construction with attention to finishing details
- ✅ Timeless, bold silhouettes that look like designer swimwear without the couture price tag
- ✅ Celebrity and influencer following reflects genuine aesthetic strength
- ✅ Sustainability focus — limited production runs, local LA production on some pieces
- ✅ Free international shipping on orders over $375
- ❌ Customer service is severely documented as unresponsive — multiple buyers ghosted
- ❌ Return policy is exchange or store credit only — no cash refunds
- ❌ Fabric descriptions online have been misrepresented — faux suede advertised, knit crepe received
- ❌ Some pieces described as cheap quality relative to price — $250 swimsuits with K-mart hardware
- ❌ Return requests refused on grounds of minor wear that buyers describe as inaccurate
- ❌ No phone number available — email only, with documented non-response
Best for: Buyers who are absolutely certain about size and style, are prepared to accept no refund under any circumstances, and are ordering a specific piece they’ve seen worn and confirmed fits their body type. Not for anyone who might need to exchange, return, or contact customer service.
Why Trust This Review
Cross-referenced from Trustpilot verified accounts, ComplaintsBoard documented purchase disputes, SmartCustomer aggregated reviews, and independent fashion publication assessments. No commercial relationship with SAME Los Angeles.
About SAME Los Angeles
SAME Los Angeles is a women’s swimwear and lifestyle brand founded in California. The brand positions itself in the luxury swimwear segment — below La Perla, above fast fashion, in the category occupied by brands like Zimmermann and Solid & Striped.
Their design philosophy centers on bold cuts, premium Italian fabric sourcing, and handcrafted construction with artisan-level attention to stitching and finish. The brand has attracted editorial coverage and a celebrity client base that has amplified its reach significantly.
Production on some pieces is local to Los Angeles — a genuine sustainability credential. Italian fabric sourcing adds legitimate material quality credentials. The brand runs limited production runs rather than mass manufacturing, which aligns with the luxury positioning.
The SAME customer base skews toward women who want swimwear that performs visually in a way that most swimwear brands don’t manage — pieces that look genuinely elevated rather than merely expensive.
SAME Los Angeles Review: Full Breakdown
The Aesthetic — Where the Brand Genuinely Excels
SAME’s design strength is real and worth acknowledging first. The silhouettes — double-layer tops with suede over metallic, high-cut bottoms, wrap styles — are distinctive enough to read as fashion rather than beachwear. You can see the design thinking in the construction. These aren’t generic bikini shapes with a brand label.
The Italian fabrics are described positively across multiple verified buyer accounts when the product received matches the product described. Polyamide and elastane blends that stretch, dry quickly, and maintain shape are the standard. The textured materials — suede-style fabrics, metallic underlays — are the design element that gives SAME its visual identity.
The Quality — When Things Go Right
Buyers who receive what they ordered and what the website described generally describe the quality positively. Celebrity and influencer endorsements of SAME swimwear are genuine — not just paid placements — which indicates the product performs at the aesthetic level the brand promises.
The handcrafted construction on pieces made with Italian fabric does feel elevated compared to standard swimwear manufacturing. The stitching, the lining quality, and the hardware finish on pieces at the top of the range are premium enough to justify a price premium over H&M or ASOS swimwear.
The Quality — When Things Go Wrong
This is where the documented problems are serious enough to share in detail.
A ComplaintsBoard account describes a $702 order of swimwear — multiple pieces ordered in different sizes specifically because the buyer wasn’t sure which would fit. The product page said nothing about return restrictions. The confirmation email said nothing. The fabric was described as “faux suede” on the website — what arrived was knit crepe. Some pieces had marks on the chain hardware. When the buyer started the return process, she discovered: exchanges or store credit only, no cash refunds. She contacted customer service four times across two weeks — 7/27, 7/30, 8/2, and 8/3. No response to any of them.
A SmartCustomer account describes a $250 swimsuit with chain link hardware that felt cheaper than K-mart swimwear. Unlined. Cheap fabric that didn’t match the price. Month-and-a-half shipping time. No refund available — store credit only.
A Trustpilot account describes a buyer who ordered specifically for her Mexico wedding — a swimsuit she’d planned her entire swimwear wardrobe for that trip around. She received the wrong item. Was promised a replacement would be sent once the wrong item was returned. Then complete ghosting. By the time she accepted she wouldn’t hear back, she’d had to rush-order from another brand entirely. She expected to have to file a credit card dispute to get her refund.
The pattern across these accounts is consistent enough to constitute a documented business problem: fabric descriptions that don’t match what arrives, a no-refund policy that isn’t clearly disclosed before purchase, and customer service that doesn’t respond to issues when they arise.
The Return Policy — What You Need to Know Before Ordering
SAME Los Angeles offers exchange or store credit. No cash refunds. This is the policy even when:
- Fabric received doesn’t match the fabric described
- Wrong item is shipped
- Hardware quality doesn’t match the product photography
Additionally, the brand has documented refusing returns on grounds of claimed “wear” that buyers describe as a minor makeup transfer on black fabric from trying a swimsuit on. The practical result: a buyer who received the wrong item, or a different fabric from what was advertised, has essentially no recourse beyond a credit card dispute if customer service doesn’t respond.
If you’re considering SAME Los Angeles, you need to enter the purchase with the understanding that what you order is almost certainly what you’re keeping, regardless of what arrives.
Best SAME Los Angeles Products Worth Considering
Best for: Buyers who specifically want the suede-over-metallic layered look that defines the most distinctive SAME aesthetic — and have confirmed their size through reviews or prior purchase.
Top Features:
- Front layer of soft suede-style material over metallic underlay — the signature SAME visual that photographs differently from any other swimwear brand at this price
- Adjustable neck and back ties for customizable fit
- Polyamide-elastane blend with good stretch and quick-dry properties
One Honest Drawback: The “faux suede” description has been documented as misrepresenting what arrives. Verify through buyer photos and reviews for the specific piece before ordering. The return policy makes a fabric mismatch essentially non-recoverable without a credit card dispute.
Verdict: Buy only if you’ve seen it worn by someone with your body type and are certain about the size. The aesthetic when you get the right piece is genuinely distinctive.
Best for: Buyers who want a statement swimsuit in a silhouette that reads immediately as fashion-forward rather than basic.
Top Features:
- High-cut legs and bold back cutouts in cuts not commonly found at this price tier
- Single-piece construction means less sizing complexity than a two-piece set
- Versatile enough to wear as a bodysuit with high-waist trousers for non-beach occasions
One Honest Drawback: SAME sizing can run small — multiple buyers document needing to size up, and the no-refund policy makes a sizing error difficult to correct.
Verdict: A stronger option than the two-piece for buyers unsure about sizing, since one piece simplifies the sizing decision. Still carries all the same return policy risks.
Best for: Buyers who want the SAME aesthetic extended to beach cover-ups without the swimwear fitting risk.
Top Features:
- Flowing sarongs, dresses, and wrap styles that carry the brand’s California-luxury identity
- Lower sizing stakes than swimwear — cover-ups are typically more forgiving of size variation
- Reduces the financial risk of the purchase while still buying into the brand’s aesthetic
One Honest Drawback: Cover-ups at $95–$160 are still premium for what they are. Many alternatives exist at lower prices with comparable quality.
Verdict: The lowest-risk SAME purchase. If you want to try the brand before committing to expensive swimwear, start here.
What Customers Actually Think
The SAME Los Angeles customer review picture is genuinely divided — and the divide is informative rather than just average.
Buyers who received what they ordered, in the right size, with fabric that matched the description, describe a genuinely beautiful product. The aesthetic quality is real when the product execution matches the product promise. TikTok hauls from satisfied buyers show swimwear that genuinely looks as elevated as the brand marketing suggests.
The frustrated buyers are documenting specific, verifiable failures: fabric misrepresentation, wrong items shipped, no customer service response across multiple weeks of attempts, and a return policy that removes any recourse when the brand fails to deliver what it described.
The gap between these two groups is the operational inconsistency of the brand rather than an ambiguous quality story. When SAME works correctly, the product is genuinely excellent. When SAME fails — in description accuracy, in shipping accuracy, in customer service response — there is essentially no recovery path for the buyer.
Real accounts paraphrased from verified sources:
- “The worst experience I’ve ever had with any brand. Sent the wrong item. Promised a replacement. Then complete ghosting. Had to rush-order for my wedding.”
- “I ordered $702 of swimwear. The fabric described as faux suede was knit crepe. Contacted customer service four times across two weeks. Not one response.”
- “For a $250 swimsuit, the chain link hardware is cheaper than K-mart. Unlined. Cheap fabric. A month and a half to arrive. No refund — only store credit I don’t want.”
- “My return was refused because of a tiny makeup transfer from trying it on. They’re going to wipe it clean and resell at full price while keeping my money.”
- “The swimsuit quality when it’s right is genuinely beautiful. I’ve ordered multiple pieces and love them when everything works. But when something goes wrong there’s no one to call.”
Is SAME Legit?
SAME Los Angeles is a real company with a real product. It is not a scam in the sense of taking money and shipping nothing. The products ship, the quality when correctly executed is genuine, and the brand has an established presence in the swimwear market.
The documented problems — fabric misrepresentation, wrong item shipping, unresponsive customer service, and a return policy that functions as no-returns-regardless-of-circumstances — are real and consistent enough to constitute a pattern of business practice rather than isolated incidents.
Legit brand. Unreliable execution. No reliable recourse when execution fails.
Is SAME Worth It?
Under specific conditions: possibly.
If you have worn SAME before and know your size in their specific fits. If you are buying a piece you’ve confirmed through buyer photos and reviews. If you are completely prepared to keep whatever arrives. If you are using a credit card that will support a dispute if the product is materially different from what was described.
Under those conditions, the aesthetic quality of SAME swimwear can justify the price for buyers who specifically want what the brand offers visually.
Under normal purchase conditions — where you might need to exchange a size, return a misrepresented fabric, or contact customer service about a wrong item — the brand’s documented operational failures make the purchase high-risk for the price.
Discounts and Where to Buy
samelosangeles.com — the only purchase channel. No authorized third-party retailers carry the full range.
Promotional codes have been documented ranging from 25% to 75% off on select items. Email list signup and social media following appear to be the most reliable routes to discount code access.
Free international shipping on orders over $375. Domestic shipping rates vary.
Credit card with dispute capability is strongly recommended for any SAME Los Angeles purchase given the documented customer service unresponsiveness.
FAQs
Does SAME Los Angeles do refunds?
No. Policy is exchange or store credit only. No cash refunds under any circumstances including defective items, misrepresented products, or wrong items shipped — based on documented buyer experiences.
Does SAME run true to size?
Multiple buyers document sizing running small. Size up from your normal if between sizes. The no-refund policy makes a sizing error expensive.
How long does SAME Los Angeles shipping take?
Standard shipping takes approximately 1–2 weeks domestically. Multiple buyers document longer timelines. International shipping takes longer.
Is SAME Los Angeles customer service responsive?
Multiple documented accounts describe sending 4+ emails over 2+ weeks with no response. There is no phone number available. Customer service unresponsiveness is one of the most consistent documented problems.
Are SAME fabrics actually Italian?
The brand states Italian fabric sourcing. Multiple buyers report fabric received not matching the fabric described on the product page. Verify through independent buyer reviews for specific pieces before purchasing.
Similar Brands Worth Knowing
Solid & Striped — similarly elevated swimwear aesthetic at comparable pricing with significantly better-documented customer service and return policy.
Hunza G — distinctive crinkle fabric swimwear that photographs beautifully, strong brand reliability, available at Net-a-Porter with proper return protection.
Zimmermann — higher price tier but genuine luxury swimwear with the design pedigree and customer service infrastructure that SAME aspires to.
Frankies Bikinis — LA-based luxury swimwear at SAME pricing with stronger customer service reputation.
Agent Provocateur — lingerie brand with a swimwear line that occupies similar fashion positioning with better post-purchase support.
Final Verdict
SAME Los Angeles makes genuinely beautiful swimwear. When a purchase goes right — right size, right fabric, right piece — the product quality is real and the visual result is exactly what the brand’s photography suggests.
The documented operational failures — fabric misrepresentation, wrong items shipped, customer service that doesn’t respond across multiple weeks of attempts, and a return policy that offers no cash refund under any circumstances — make the brand high-risk at its price point.
The swimwear category has genuine alternatives at comparable prices with stronger operational reliability. Solid & Striped. Frankies Bikinis. Hunza G through a proper retailer. All deliver elevated swimwear aesthetics without the customer service gamble.
If you buy SAME: buy with a credit card that has strong dispute support. Order pieces you’ve confirmed work for your body type through independent buyer accounts. Accept that whatever arrives is very likely staying with you. And size up.
Overall Rating: 6.2 / 10
Category | Score |
Design & Aesthetic | 9 / 10 |
Fabric Quality (when accurate) | 8 / 10 |
Product Description Accuracy | 5 / 10 |
Order Accuracy | 5.5 / 10 |
Customer Service | 2.5 / 10 |
Return Policy | 3 / 10 |
Value for Money | 5.5 / 10 |
Overall | 6.2 / 10 |
